HomenewsFeaturesCase StudiesTottenham Hotspur and 24/7 Software: Leaders in Sport and Technology Unite for Operational Excellence

Tottenham Hotspur and 24/7 Software: Leaders in Sport and Technology Unite for Operational Excellence

  • October 28, 2025
  • Posted by: SportsV
  • Categories: Case Studies, Featured Articles, Features, Home News, Industry News, News, Press Releases
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Tottenham Hotspur Football Club, a historic cornerstone of English football since 1882, boasts a legacy of sporting excellence and a deep connection to the North London community. With the Tottenham Hotspur Stadium recognised as Europe’s premier venue, the club not only hosts thrilling Premier League matches but also welcomes NFL games, concerts and international events that unite fans from around the globe.

In their ongoing commitment to operational excellence, Tottenham Hotspur partnered with 24/7 Software to adopt the only solution in the industry designed to seamlessly integrate Safety & Security, Facilities Management, Guest Experience and Event Operations. This innovative collaboration positions Tottenham at the forefront of stadium management, enhancing their ability to deliver exceptional events and experiences.

Justin King, Executive Vice President of Sales and Marketing at 24/7 Software, said:

“Our interoperable platform is uniquely equipped to unify diverse operational teams, enabling venues to streamline their processes and enhance overall event execution. By bringing together safety, security, facilities and guest services, we empower organisations like Tottenham Hotspur to deliver an unparalleled experience for fans and stakeholders alike.”

Revolutionising Event Operations

The partnership between Tottenham Hotspur and 24/7 Software showcases a commitment to elevating event operations. The EliteOps platform enables the club to consolidate communications and workflows across departments, facilitating real-time decision-making that enhances every aspect of event management.

With intuitive dashboards and integrated systems, venue operators can quickly respond to incidents, optimise guest experiences, and ensure seamless coordination among teams.

Ben Selkirk, Head of Facilities, Tottenham Hotspur, said:

“Tottenham Hotspur is dedicated to delivering a best-in-class fan experience during live events at our stadium. By leveraging the EliteOps platform, we have created a one-stop shop for all our operational needs, ensuring a streamlined approach to every event. This integration allows us to focus on delivering extraordinary experiences for our fans while also enhancing our internal efficiency.”

The 2026 SVB LIVE Conference & Exhibition – focused on elevating the live experience – is being hosted at Everton Football Club’s spectacular new waterfront Hill Dickinson Stadium on October 1st and 2nd, and will include a VIP tour of this stunning venue, as well as other Liverpool landmark venues. 24/7 Software was a returning sponsor for the 2025 edition, hosted at Villa Park earlier this month.

Advanced Analytics for Enhanced Performance

Beyond event operations, Tottenham Hotspur is leveraging 24/7 Software’s Advanced Analytics at their state-of-the-art training facility.

The advanced analytics tools provide real-time insights into operations, allowing the club to track work orders effectively, prioritise tasks and monitor performance metrics. This data-driven approach ensures that all operations maintain the highest standards.

A Legacy of Excellence and Community Impact

As a club with over 140 years of history, Tottenham Hotspur has always been a pillar of its community, continuously setting new standards in sports, hospitality and venue management. The Tottenham Hotspur Stadium embodies the club’s progressive vision, merging modernity with tradition and becoming a global destination for diverse entertainment events.

The partnership with 24/7 Software underscores Tottenham’s forward-thinking approach. With a focus on seamless operations, advanced analytics and innovative solutions, the club is redefining what it means to be a leader in sports and entertainment.

The collaboration between Tottenham Hotspur and 24/7 Software heralds a new era of operational excellence. Through the EliteOps package and Advanced Analytics, Tottenham is ensuring its sites are operated with unparalleled precision, safety and efficiency. This partnership sets a new standard for operational excellence, reinforcing Tottenham Hotspur’s commitment to being a global leader both on and off the pitch.

Source: 24/7 Software

SVB LIVE provides an unrivalled global community, with year-round opportunities to network, collaborate and explore new possibilities.

Check out the latest sports and entertainment venue development data from across the globe in the exclusive, subscription-only, SVB Global Report here.

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#SVBLIVE – The leading series of events focused on elevating the live experience

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