MyVenue named as Official POS Technology Provider of the Miami Dolphins and Hard Rock Stadium

Stadium and arena point of sale (POS) specialists, MyVenue, continue their North American expansion as they are named the Official POS Technology Provider of the Miami Dolphins and Hard Rock Stadium – home of the Formula 1 Miami Grand Prix.

Kim Rometo, Miami Dolphins Vice President & Chief Information Officer, said:

MyVenue was selected because their scalable solution offers Hard Rock Stadium maximum flexibility to accommodate all events, including the Miami Dolphins, Miami Open, Formula 1 Miami Grand Prix and outdoor concerts.

Rometo continued:

MyVenue was also able to customise cashier displays and customer interfaces, which maximises efficiency and accuracy.

David Brooks, MyVenue Chief Operating Officer, said:

In total, 1375 terminals across premium, suites and concessions will operate on MyVenue’s cloud-based POS software. This includes 650 newly deployed fixed and mobile POS devices, and a further 725 existing terminals transitioned to the MyVenue solution.

The project follows a successful low-risk, low-cost pilot at Hard Rock Stadium that demonstrated MyVenue’s fast, robust, and easy-to-use design. Its impressive average credit card transaction approval of 3 seconds helps reduce queues and wait times, allowing fans to spend longer in their seats enjoying the game.

Fans enjoying the NW 100 Level Hendricks Bar during a Week 7 NFL football game against the Atlanta Falcons Sunday, Oct. 24, 2021 in Miami Gardens, Fla. (Lauren Sopourn/Miami Dolphins)

Brooks added:

Our native offline redundancy protection, including the ‘store-and-forward’ technology, allows servers to continue making credit card sales even if power, WiFi or gateway / acquiring networks fail.

As the MyVenue solution powers Hard Rock Stadium’s food & beverage sales at upcoming major events, MyVenue really is changing the game.

Main image, top: A general view of the tennis campus of the 2019 Miami Open at Hard Rock Stadium. Images, courtesy: Miami Dolphins

About the Miami Dolphins

The Miami Dolphins, owned by Chairman of the Board & Managing General Partner Stephen M. Ross, are the oldest major-league professional sports franchise in the state of Florida, having joined the NFL as part of the AFL-NFL merger in 1970. The organisation has played in five Super Bowls, winning championships following the 1972 (VII) and 1973 (VIII) seasons. The franchise also has won five conference championships and 13 division championships.

The Dolphins play home games at Hard Rock Stadium and train at the Baptist Health Training Complex in Miami Gardens.

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About Hard Rock Stadium

Hard Rock Stadium is a global entertainment destination and cultural curator of world-class events. The best-in-class venue is home to the Miami Dolphins, University of Miami football team, Orange Bowl, F1 Miami Grand Prix, Miami Open, major concerts, championship boxing, and international soccer.

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