Raven Controls named Preferred Incident Management System Partner for ASM Global in North America

Raven Controls has been appointed Preferred Incident Management System Partner for ASM Global’s North America business. This strategic partnership marks a significant milestone in Raven’s international expansion and reinforces its reputation for delivering operational excellence and venue safety at scale.

ASM Global, the world’s premier venue management and services company, manages some of the most iconic stadiums, arenas, theatres and convention centres across North America. The integration of Raven’s digital platform will enhance incident management capabilities across this diverse portfolio, enabling rapid response, seamless coordination and improved safety for millions of guests annually.

Raven Controls – a leading provider of real-time incident and operations management solutions – is already active across several high-profile ASM Global venues in North America, including Target Center (Minneapolis), Save Mart Center (California), Paycom Center (Oklahoma City), Greater Columbus Convention Center (Ohio) and Thunder Ridge Nature Arena (Missouri).

Building on a successful track record within ASM Global’s international portfolio, Raven continues to enhance event-day operations and multi-agency collaboration through real-time situational awareness.

The 2025 SVB LIVE Conference & Exhibition – focused on elevating the live experience – is taking place at Villa Park in Birmingham, UK, on October 6th and 7th. An Opening Night Icebreaker will kick things off on October 5th and the SVB LIVE Awards will close the event on October 7th.

Ian Kerr, CEO, Raven Controls, said: “We are incredibly proud to be named the Preferred Incident Management System Partner for ASM Global in North America.”

Ian Kerr, CEO of Raven Controls, shared the following about the partnership: 

“We are incredibly proud to be named the Preferred Incident Management System Partner for ASM Global in North America. This partnership not only validates the trust placed in Raven by world-leading venues but also reinforces our mission to deliver intuitive, scalable solutions that enhance safety and operational performance. Together with ASM Global, we are setting new standards for incident response and control across some of the most iconic venues in North America.”

Raven’s intuitive platform empowers venue teams to digitally log, track, and manage incidents as they unfold, facilitating better decision-making and enhancing the overall guest experience. This partnership ensures ASM Global venues benefit from a future-ready solution that prioritises safety, control, and operational visibility. 

Doug Thornton, President of North American Venues, Legends / ASM Global, expressed his enthusiasm for the partnership, stating:

“We look forward to integrating the Raven Controls incident management software into our network of venues. Raven will be an invaluable asset to our venue teams, helping to streamline incident management and improve response times during some of our busiest and most complex events. Their platform is flexible, user-friendly, and provides exactly the kind of operational visibility we need to protect our guests and staff. We are delighted to expand this partnership across North America.” 

This collaboration underscores Raven Controls’ commitment to supporting world-class events with smart, scalable and secure technology. From major sporting arenas to convention centres and entertainment venues, ASM Global’s North American footprint will now benefit from a proven system designed to meet the evolving demands of modern event safety.

About Raven Controls

Raven provides game-changing incident and operations management software to venues and events across the globe. Its innovative technology utilises AI to drive safety, empowering users to stay informed, coordinated, and in control at all times. In a world of increasing threats, Raven delivers unparalleled efficiency and peace of mind to industry leaders.

About ASM Global

Award-winning ASM Global is the world’s No. 1 development and full-service venue company focused on client-first approaches for driving significant financial success. Acquired by Legends in 2024, the company’s elite network spans five continents, featuring a portfolio of more than 400 of the world’s most prestigious arenas, stadiums, convention/exhibition centres, and performing arts venues.

Source & imagery, courtesy: Raven Controls

SVB LIVE events focus on elevating the live experience through architecture & design, commercialisation, customer journey, fan & premium experience, hospitality, interiors & fit-out, sustainability and technology.

Check out the latest sports and entertainment venue development data from across the globe in the exclusive, subscription-only, SVB Global Report here.

#SportsVenueBusiness – The leading platform for sector news, views & developments

#SVBLIVE Elevating the Live Experience

Share This Article


This website uses cookies and asks your personal data to enhance your browsing experience.