JOB OF THE WEEK: Stadium Configuration Coordinator, FIFA

FIFA is looking to recruit an accountable and detail-oriented person as a Stadium Configuration Coordinator to support its Commercial Division.

Duties

• Building complete and accurate seating plans in the ticketing system for selected FIFA tournament venues (stadium capacities from 10,000 seats to 80,000+ seats)
• Managing the configuration of spectator flows, price categories and seat allocations and carrying out required updates
• Maintaining on day-to-day basis seating maps and configurations within the ticketing system throughout all stages of FIFA tournaments and applying changes as required
• Supporting the seat assignment process in the ticketing system carried out automatically and/or in parts manually
• Assessing and analysing maps and plans of FIFA tournament venues to identify gaps and changes to be applied in the seating plans and configurations
• Carrying out onsite seat inspection visits to fully validate seating plans as built in the ticketing system with the actual venue seating
• Producing and presenting seating maps from the ticketing system to various internal and external stakeholders, such as other FIFA teams, Member Associations and Commercial Affiliates
• Supporting the overall management of ticketing inventory by conducting quality assurance measure for both ticket quotas and seat allocations
• Supporting general ticketing operations for FIFA events

Requirements

• Bachelor’s degree or similar level of education
• Experience working with ticketing systems (knowledge of SecuTix a distinct advantage)
• Basic experience in reading and working with CAD drawings
• Event/project management experience
• Experience reading and working with architectural drawings for large-scale events preferred
• 1-3 years of experience in ticketing or similar functional area with first experiences in creating seating maps or floorplans in a software application
• Advanced MS Excel skills
• Fluent in English, native level of at least one of the following: French, Spanish, German or Arabic
• Strong analytical skills, technology-minded, attention to detail
• Team player
• Flexible regarding working hours
• Willingness to travel (depending on FIFA tournament requirements for several weeks)
• Willingness to temporarily relocate to FIFA World Cup host countries (up to several months)

The successful candidate can expect a highly motivated and helpful team working in a dynamic multicultural environment.