JOB OF THE WEEK: Retail Operations Manager, Saracens

We are delighted to bring you details on the latest Job of the Week – powered by Global Sports – which is an exciting vacancy for a Retail Operations Manager with Saracens Rugby Club.


Saracens have an exciting opportunity for an experienced Retail Operations Manager. The role will require the candidate to lead a team in driving incremental revenue through diverse marketing strategies, effective stock management, buying & merchandising and staff management.


Reporting into Head of Retail, you will work closely with key internal and external stakeholders including subject matter experts and the senior leadership team to ensure the retail programme is delivered on time, on budget and on brief.


Location: Allianz Park, Head Office
Contract Type: Permanent, Full time
Responsible For: Retail Operations Team
Internal Liaison: All Internal departments
External Liaison: Customers, stock providers and any other required stakeholders



Using an in-depth knowledge of current and upcoming retail marketing strategies you will be expected to lead a team, developing them in the field and ensuring they achieve all agreed targets and KPI’s set by the unit Director and senior management team.


Principal accountabilities include but not limited to: maximise sales and to achieve long term growth of the business through effective strategic planning; working with the customer and understanding retail trends; delivering an excellent service at all times; minimising loss by proactively and constantly seeking opportunities and to maximise profitability; understanding the legalities in relation to cash handling, security, theft and fraud; training, developing and motivating staff in all aspects of retail, sales and cash handling.


This post requires consistency in ensuring the highest standards of accurate and timely customer, staff and management information, upholding our brand and ethos at every opportunity. Using all systems to gather customer data for use by the Saracens marketing team and seeing all actions from the marketing team through to completion; launching new products and promoting them using the necessary means; Maintaining stock levels


Maintaining an excellent relationship with all departments in the Club. To ensure all administration and co-ordination is accomplished effectively and accurately.


Salary: £25,000-30,000 dependent on experience.


Match day work is compulsory.


For the full job description, as well as details on how to apply, click here.


The Job of the Week is brought to you courtesy of Global Sports (GlobalSportsJobs), the world’s leading specialist careers platform for the international sports industry.



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