Half-time queuing at sports stadiums slashed to 15 seconds
With football fever sweeping the world, a UK start-up appears to have solved the age-old problem of half-time drinks queues.
SwipeStation, an app-based ordering system, gives fans the opportunity to order food and drink from anywhere in the stadium and bypass queues to collect their goods.
When using the SwipeStation system, fans at sports grounds can place their order, which includes payment, and are given a QR code, which they then scan at designated booths. To collect, fans simply walk down a dedicated ‘Fast Lane’ at the ground’s bar or service counter and pick up their goods.
The system operates independently of an internet connection – the lack of which is the bane of many stadia – so not only do clubs deliver a much better fan experience, early reports show that SwipeStation generates significant sales increases too.
Adam King, SwipeStation CEO, said:
The ease and speed with which fans can order food and drinks has a big impact on sales so SwipeStation reducing queue times to less than fifteen seconds means an infinitely more profitable venue. Additionally, we gather order data which gives clubs valuable insight into fan buying patterns, thereby allowing managers to plan better.
Currently installed in five leading UK sports grounds – Allianz Park, Welford Road, Stadium of Light, Vitality Stadium and Kingsholm Stadium – SwipeStation continues to build on its initial success and its mission to increase sales and improve the fan experience in stadiums from its offices in Hertfordshire, London, and Sydney, Australia.
SwipeStation cuts bar queuing times down to fifteen seconds, making life easier for the fans and the venue managers. Since its founding, the company has won seven awards, including a Guardian Best Award, a 2012 Digital Impact Award and a Wirehive 100 award.
Main image (top): SwipeStation at Saracens RFC Allianz Park
F&B, hospitality and venue technology are just some of the topics to be under the spotlight at Europe’s first Premium Seat event, ALSD International, coming to London this October, 10-12. The comprehensive conference program includes sessions such as ‘Leveraging Technology for Enhanced Premium Amenities & Hospitality – Presented by LiveStyled’, ‘Innovations in Hospitality’ and an ‘Innovative Tech Panel: Emerging Mediums for New Business Opportunities – Presented by AVIXA’.
Check out the stellar speaker lineup, conference agenda, behind-the-scenes venue tours and networking events:
ALSD International Agenda
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