THE BIG INTERVIEW: Robert Fitzpatrick, CEO, The Odyssey Trust

In this latest interview, we hear from Robert Fitzpatrick, CEO, The Odyssey Trust, who describes the £30m redevelopment of the campus that features The SSE Arena Belfast, home of the Belfast Giants, the W5 Science & Discovery Centre, the Odyssey Pavilion and a new Digital Learning Lab.

Robert speaks about the drivers behind the campus-wide redevelopment project and how the customer experience has evolved post pandemic, with a cashless environment, devoid of long queues, now a mandatory expectation.

ALSD International is being held at Tottenham Hotspur Stadium this September 19-20. With a focus on optimising revenue through New Builds, Renovations & Service Expansions, Architecture & Design, Fan Experience, Hospitality & Interiors, Premium Seating, Sustainability and Technology are some of the key pillars. Robert will be in attendance along with most of his ALSD International advisory board colleagues.

Robert also discusses his role within the European Arenas Association (EAA) and Arena Resilience Alliance (ARA).

Finally, he takes on future trends ahead of his speaker role at this September’s ALSD International event, being hosted at Tottenham Hotspur Stadium.