VenuesWest begins transformation of their venues to smart venues

With a growing number of events every year involving a large range of stakeholders, VenuesWest identified the need to bring their event management system to the next level. To do this, the organisation implemented Ungerboeck Software across their seven self-managed venues to operate everything from concerts, sports courts, swimming lanes, sporting and corporate events, catering functions and everything in between.

As the owner and manager of Western Australia’s biggest sporting and entertainment venues on behalf of the State Government, VenuesWest was presented with a number of challenges when it came to event management for their seven self-managed venues, which is why they sought out Ungerboeck; a global leader in flexible event and venue management software.

Working closely with VenuesWest to understand their vision, Ungerboeck transformed how staff were currently performing day-to-day tasks, and delivered a range of new solutions, which helped them reach an all new level of organisation.

Their feedback since going ‘live’ with the system has been overwhelming, with Lynn McDonnell, Project Manager – VenuesWest, stating:

This is the smoothest software implementation we have experienced in recent years. The framework adopted has set the standard for future upcoming software implementations as part of the overall digital transformation agenda.

VenuesWest has taken a big step in the world of smart venues with the implementation of Ungerboeck Software and some of their latest innovative solutions, including the newly released Mobile Work Orders, a powerful tool for their operational team to update and complete orders on-the-move.

Sarin Kanhirapuzha, Software Consultant – Ungerboeck, said:

Staff members now have real time access to all the latest information, including last minute changes, delivery confirmations and more. Mobile Work Orders, together with the use of views and dashboards, has reduced the need for VenuesWest to print countless documents. All the required information and details are available readily at their fingertips, helping drive their strategic goal of running enivronmentally sustainable operations.

Since going live at the beginning of July, VenuesWest is now looking at implementing additional Ungerboeck Software functionalities that can drive their move to reeingineering their event management, enhancing the overall staff and customer experience, and ultimately ditigitally transforming into a smart venue.

Ungerboeck is a longstanding VIP Sponsor of Sports Venue Business (SVB). To find out more about their industry-leading event and venue management software, simply click on their banner advert below…

ALSD International – Europe’s one and only event dedicated to the Premium Seat & Hospitality sector – is coming to Croke Park Stadium this October. Coupled with its high calibre speaker lineup, there will be 30+ exhibiting/sponsor companies from across Europe and North America, all of whom will be providing insights on how to increase revenues through new builds, renovations and service expansions, as well as via the latest F&B and technology offerings.

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