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JOB OF THE WEEK: Venue Ticketing Manager, UEFA Euro 2020 – Bucharest Host City

We’re delighted to bring you details on the latest Job of the Week – powered by Global Sports – which is an exciting vacancy for a Venue Ticketing Manager at UEFA Euro 2020 – Bucharest Host City.

 

The mission of Ticketing (TICK) is to maximise ticketing revenues and optimise attendance at all matches through a fair and transparent system, which provides value for money for all spectators in a safe and festive environment. The Venue Ticketing Manager will be overall responsible for the implementation of the Ticketing project in his/her UEFA EURO 2020 venue.

 

Key responsibilities

  • Communication and cooperation
  • Regular liaison with UEFA project stakeholders
  • Main contact for the TICK venue team, including access control and ticketing centre
  • Coordinate with the EURO 2020 project team onsite and stadium operators to ensure the requirements are met in terms of ticketing
  • Participate in daily venue team meetings
  • Training of other staff members and/or volunteers
  • Organise the training of TICK staff
  • Prepare the documentation used for the training of the volunteers
  • Conduct the ticketing specific training for the volunteers
  • Event-time responsibilities
  • Overall responsibility for match day preparations & operations
  • Troubleshoot problems concerning ticketing as they arise
  • Support/liaise with safety and security, spectator and access control services
  • Plan and allocate various daily tasks to the ticketing venue team (including volunteers)
  • Supervise the set-up and dismantling of TICK facilities
  • Liaise with any appointed service providers
  • Satisfy all customer ticketing needs at the venue and provide excellent customer service
  • Provide troubleshooting support for access issues

 

Administration

  • Daily liaison with the UEFA TICK project team
  • Submit daily reports and debriefs (including statistics) according to provided guidelines and deadlines

 

Profile of successful candidate

Must-have requirements:

  • Three years’ experience in ticketing or in major sports events or large international events
  • Team management skills
  • Experience in supervising a team
  • Full professional proficiency in English (both oral and written)
  • Advanced in Microsoft Office (specifically excel) and ability to familiarise with new IT systems quickly
  • Good presentation skills
  • Organised, service-oriented and resistant to stress
  • Available to work on the weekends and outside of office hours

 

Additional requirements:

  • University degree
  • Communication proficiency in the local language of the venue considered as a big asset, good knowledge of other languages is a plus
  • Problem solving attitude
  • Good knowledge of mobile devices

 

Applications must be submitted by 28th February 2020.

 

For the full job description, as well as details on how to apply, click here.

 

#UEFA #EURO2020 #jobsinsport #jobsinfootball #sportsjobs

 

The Job of the Week is brought to you courtesy of Global Sports (GlobalSportsJobs), the world’s leading specialist careers platform for the international sports industry.

 

 

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Venue and event technology is just one of the many topics covered at ALSD International, Europe’s leading event for the Premium/Club/VIP Seat and Hospitality sector. The two-day conference and exhibition, which is being held at Liverpool FC’s iconic Anfield stadium and will include behind-the-scenes tours of Everton’s Goodison Park and M&S Bank Arena, is delivered by the 30-year-old Association of Luxury Suite Directors (ALSD) in conjunction with Sports Venue Business (SVB), the world’s leading platform for sector news, views & developments.

 

 

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